3DS required
Issuer wants the customer to approve the charge in their banking app.
The signal
Issuer wants the customer to approve the charge in their banking app.
What to do
Explain 3DS in plain language and re-trigger the charge only when the customer confirms they're ready.
Drawer action
Email customer (3DS explainer), then Retry charge after they reply.
Email strategy
One sentence on what 3DS is. Tell them to expect a push notification from their bank when you retry.
Snooze default
1 day, then retry charge.
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