Chaser vs Gravy

Both believe humans recover more revenue than robots on the failures that matter. They disagree on whose human. Gravy is a done-for-you service: their team reaches out to your failed-payment customers on your behalf. Chaser is software that makes your own team's human efficient, by routing unresolved cases (and anything your VIP or threshold rules flag) to your command center with full context attached.

At a glance

 ChaserGravy
ModelSoftware: your team handles the cases automation can't, with full contextService: their team does outreach for you
Who talks to your customerYou / your named operatorGravy's agents
Pricing shapeFlat by tracked volume ($79-699/mo)Typically a share of recovered revenue
Brand voice controlFull: AI drafts in your voice, you approveOutsourced, with guardrails
Scales without adding cost per accountYes, softwareCost tied to recovery labor
SetupStripe OAuth, Safe Mode, self-serveService onboarding
MCP server for AI assistantsYes: Claude, Cursor, ChatGPTNo
Best forTeams who want control and predictable costTeams who want to fully outsource recovery

The real trade-off

With Gravy you offload the work entirely, and pay as a function of what is recovered. With Chaser you keep the relationship in your own team's hands and pay a flat fee regardless of how much you recover, which is cheaper precisely when recovery is working well. Control and unit economics versus hands-off convenience.

Gravy is a done-for-you service where their team makes calls and sends emails on your behalf. chaser.cash is software you control -- your team makes the judgment calls with full Stripe context on screen. One is outsourced, one is in-house.

Gravy pricing scales with recovered revenue. chaser.cash is flat SaaS -- you keep everything you recover above the subscription cost.

Who should pick which

Pick Gravy if you would rather not staff recovery at all and are comfortable with an outside team contacting your customers on a revenue-share basis. Pick Chaser if you want your own people on the relationship, predictable flat pricing, and a ledger trail your finance team owns.

Where Chaser is still early

Founding-partner beta; in-app surfaces in preview; native connectors on the roadmap. The email-plus-hosted-card-page loop is live today.

Frequently asked
Is Chaser a good Gravy alternative?
If you want to keep recovery in-house and equip your own CSMs or billing ops with a queue + context, yes. Gravy is a done-for-you service that handles outreach with their team; Chaser is software that makes your team's human efficient by routing unresolved cases (and anything your VIP or threshold rules flag) to them with full context.
What's the difference between Chaser and Gravy?
Gravy is outsourced human outreach. Chaser is in-house tooling: a Stripe-native exception queue that classifies failures, runs the right playbook automatically, and routes whatever the playbooks don't resolve (plus anything you've flagged for a person) to your team, not theirs.
Which is cheaper, Chaser or Gravy?
Chaser is software pricing ($79-149/mo by tracked volume); Gravy charges a percentage of recovered revenue plus retainers. Chaser is typically cheaper at scale; Gravy is simpler when you have no internal owner for recovery.
When should I pick Gravy over Chaser?
Pick Gravy when nobody on your team has the bandwidth to own recovery and you want a team to handle outreach end-to-end. Pick Chaser when you have a human (CSM, billing ops, founder) who should own the high-value cases and just needs the queue and context to be efficient.
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Your leak has a number. Go find it.

Run the Safe Mode revenue audit to see your recoverable number on your own ledger, then decide whether you want software or a service.

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