Is Chaser a good Gravy alternative?

If you want to keep recovery in-house and equip your own CSMs or billing ops with a queue + context, yes. Gravy is a done-for-you service that handles outreach with their team; Chaser is software that makes your team's human efficient by routing only judgment calls with full context.

What's the difference between Chaser and Gravy?

Gravy is outsourced human outreach. Chaser is in-house tooling: a Stripe-native exception queue that classifies failures, runs the right playbook automatically, and escalates only the calls that need a person — your person, not theirs.

Which is cheaper, Chaser or Gravy?

Chaser is software pricing ($79-149/mo by tracked volume); Gravy charges a percentage of recovered revenue plus retainers. Chaser is typically cheaper at scale; Gravy is simpler when you have no internal owner for recovery.

When should I pick Gravy over Chaser?

Pick Gravy when nobody on your team has the bandwidth to own recovery and you want a team to handle outreach end-to-end. Pick Chaser when you have a human (CSM, billing ops, founder) who should own the high-value cases and just needs the queue and context to be efficient.

Chaser vs Gravy: Recovery Software vs Done-For-You Service (2026)

Chaser vs Gravy

Both believe humans recover more revenue than robots on the failures that matter. They disagree on whose human. Gravy is a done-for-you service: their team reaches out to your failed-payment customers on your behalf. Chaser is software that makes your own team's human efficient, by routing only the judgment calls to your command center with full context attached.

At a glance

	Chaser	Gravy
Model	Software: your team handles judgment calls efficiently	Service: their team does outreach for you
Who talks to your customer	You / your named operator	Gravy's agents
Pricing shape	Flat by tracked volume ($79-699/mo)	Typically a share of recovered revenue
Brand voice control	Full: AI drafts in your voice, you approve	Outsourced, with guardrails
Scales without adding cost per account	Yes, software	Cost tied to recovery labor
Setup	Stripe OAuth, Safe Mode, self-serve	Service onboarding
Best for	Teams who want control and predictable cost	Teams who want to fully outsource recovery

The real trade-off

With Gravy you offload the work entirely, and pay as a function of what is recovered. With Chaser you keep the relationship in your own team's hands and pay a flat fee regardless of how much you recover, which is cheaper precisely when recovery is working well. Control and unit economics versus hands-off convenience.

Who should pick which

Pick Gravy if you would rather not staff recovery at all and are comfortable with an outside team contacting your customers on a revenue-share basis. Pick Chaser if you want your own people on the relationship, predictable flat pricing, and a ledger trail your finance team owns.

Where Chaser is still early

Founding-partner beta; in-app surfaces in preview; native connectors on the roadmap. The email-plus-hosted-card-page loop is live today.